1. Introduction
Welcome to Digitallabx (“we”, “us”, “our”).
This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit or make a purchase on digitallabx.com (the “Service”).
By accessing our Service, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Service.
We comply with applicable regulations such as the GDPR, CCPA, and relevant U.S. data privacy laws. We also operate in accordance with the privacy and security requirements of our payment providers.
2. Definitions
- Personal Data: Any information identifying an individual.
- Processing: Any operation performed on personal data.
- Service: Our website and digital-product platform at digitallabx.com.
- Third Parties: Trusted providers assisting in payment processing, hosting, analytics, and communication.
3. Information We Collect
We may collect the following types of data:
a. Personal Information
Provided voluntarily during checkout, signup, or communication:
- Full name
- Email address
- Billing & shipping address
- Phone number
b. Payment Information
Payments are securely processed by Stripe or other approved gateways.
We do not store or access your full card details.
c. Technical & Usage Data
Collected automatically through cookies and analytics tools:
- IP address
- Browser type and version
- Device information
- Pages visited & session duration
- Traffic sources
d. Optional Information
Information you provide in forms, surveys, support requests, or email communication.
4. Legal Basis for Processing (GDPR)
We may process your data under the following bases:
- Consent – When you opt in to emails or agree to cookies.
- Contract – To deliver purchased digital products.
- Legal Obligations – For tax, fraud, and compliance requirements.
- Legitimate Interests – Service optimization, security, analytics.
5. How We Use Your Data
We use the collected data to:
- Process orders and deliver digital products.
- Provide customer support and respond to inquiries.
- Improve website performance, marketing, and user experience.
- Prevent fraud and unauthorized activity.
- Send transactional emails (order confirmations, account info).
- Send promotional emails only when you opt in.
6. Sharing Your Information
Digitallabx does not sell personal data.
We only share information with trusted partners who comply with strict data-protection standards:
Third Parties May Include:
- Stripe – Payment processing
- Email providers (e.g., MailerLite, Klaviyo)
- Cloud hosting services
- Analytics tools (e.g., Google Analytics)
- Legal authorities, when required by law
All third parties access data strictly for operational purposes.
7. Payment Processing
We use Stripe, a PCI-DSS Level 1 certified payment processor.
Your card details are transmitted securely and never stored on our servers.
Stripe Privacy Policy: https://stripe.com/privacy
8. Data Retention
We keep your information for:
- As long as necessary to fulfill purchases
- Legal and accounting requirements
- Fraud prevention and security purposes
You may request deletion unless we must retain data for legal reasons.
9. International Data Transfers
Your data may be transferred and stored on servers outside your country.
We ensure adequate protections are in place, following GDPR and international data-transfer standards.
10. Data Security
We protect your information using industry-standard measures:
- HTTPS encryption
- Secure servers
- Access controls
- Regular security monitoring
While we take strong precautions, no online system is 100% secure.
11. Your Rights
Depending on your jurisdiction, you have the right to:
- Access your personal data
- Request correction or deletion
- Request restriction of processing
- Object to processing
- Withdraw consent at any time
- Request data portability
- File a complaint with a data protection authority
To exercise rights: support@digitallabx.com
12. Cookies and Tracking
We use cookies to:
- Operate the website (essential cookies)
- Analyze performance and user behavior
- Enhance personalization
- Support advertising, only if you consent
You may disable cookies via browser settings or our cookie banner.
13. Children’s Privacy
We do not knowingly collect information from individuals under 18 years old.
If such data is discovered, we will remove it promptly.
14. Updates to This Privacy Policy
We may modify this policy occasionally.
Updates will appear on this page with a new “Effective Date”.
Continued use of the Service confirms acceptance of updates.
15. Contact Us
For privacy questions or requests, contact:
Digitallabx LLC
1209 MOUNTAIN ROAD PL NE STE N
ALBUQUERQUE, NM 87110, USA
Phone: +1 (505) 932-6967
Email: support@digitallabx.com